Last Updated: August 24, 2026
Welcome to Hulm Flower. By accessing or using our website and placing an order, you agree to comply with these Terms & Conditions. Please read them carefully before using our website.
Hulm Flower provides fresh flowers, bouquets, flower arrangements, flower baskets, gift baskets and other related products.
Our services are primarily intended for customers ordering flower and gift deliveries in Karachi, Pakistan.
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.
However, flowers are natural products and may vary slightly in:
Colour
Size
Shape
Blooming stage
Availability
Arrangement
Where necessary, we may replace a particular flower or decorative element with a similar flower of equal or comparable value while maintaining the overall appearance and value of the arrangement.
When you place an order through our website, you are responsible for providing accurate information, including:
Customer name
Recipient name
Delivery address
Phone number
Delivery instructions
Selected product
Preferred delivery information
An order may be contacted or confirmed by our team before processing.
We reserve the right to decline or cancel an order where necessary, including cases involving incorrect information, product unavailability, suspected fraudulent activity or payment issues.
All product prices displayed on the website are subject to change without prior notice.
We may correct pricing, product or promotional errors when identified.
Any applicable delivery charges or additional charges should be communicated or displayed during the ordering process.
Hulm Flower provides flower and gift delivery services in Karachi according to the delivery areas and schedules available at the time of ordering.
Delivery times may be affected by:
Traffic
Weather conditions
Incorrect delivery information
Recipient availability
Special occasions or high-demand periods
Unexpected circumstances beyond our reasonable control
Customers should provide an accurate delivery address and reachable contact number.
If the recipient is unavailable, our delivery team may contact the recipient or customer to arrange an appropriate solution.
Where same-day or scheduled delivery is offered, availability may depend on product availability, order time, delivery location and operational capacity.
Special delivery requests are subject to confirmation by Hulm Flower.
Because flowers are natural products, an arrangement may not always look exactly identical to the photograph shown on the website.
We aim to maintain the same style, colour theme, quality and approximate value of the selected product.
Customers should contact Hulm Flower as soon as possible if they need to change or cancel an order.
Cancellation or modification may not be possible once an order has been prepared, dispatched or delivered.
Any eligible refund or cancellation will be handled according to the circumstances of the order and our applicable refund policy.
If you receive a product that is significantly damaged, incorrect or does not reasonably match your order, please contact us as soon as possible after delivery.
For faster resolution, we may request photographs or other information relating to the delivered product.
Refunds, replacements or other resolutions are subject to review of the individual case.
Customers are responsible for ensuring that all information submitted during checkout is accurate.
Hulm Flower is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
All website content, including logos, photographs, graphics, text, product images, designs and branding, belongs to Hulm Flower or its respective content owners unless otherwise stated.
You may not reproduce, copy, distribute, modify or commercially use website content without prior written permission.
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to the website
Interfere with website security or functionality
Submit fraudulent orders
Copy or misuse website content
Use automated methods to improperly access website information
Our website may use third-party services for payment processing, delivery, analytics, communication or other business functions.
Third-party services may have their own terms and privacy policies.
Hulm Flower will make reasonable efforts to provide products and services as described on the website.
However, we are not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, traffic disruptions, technical failures, natural events or other unforeseen circumstances.
Hulm Flower may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this page. Customers are encouraged to review this page periodically.
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Pakistan, subject to applicable consumer protection and other legal requirements.
For questions regarding these Terms & Conditions, orders or customer support, contact:
Hulm Flower
Karachi, Pakistan
Phone: +92 318 2524689
Email: hulmflowers07@gmail.com
