Privacy Policy

Last Updated: August 24, 2026

At Hulm Flower, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, protect and handle your information.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Billing information

  • Order details

  • Gift recipient information

  • Messages or information you provide when contacting us

  • Technical information such as IP address, browser type and website usage data

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders

  • Arrange flower and gift deliveries

  • Contact you regarding your order

  • Provide customer support

  • Process payments

  • Improve our website, products and services

  • Send promotional communications where permitted

  • Prevent fraud, misuse or unauthorized activity

  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Hulm Flower does not intentionally store complete payment card details on its website unless specifically required and securely supported by the relevant payment service.

Payment providers may process your information according to their own privacy policies.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to complete your order, including:

  • Delivery partners

  • Payment service providers

  • Website and hosting providers

  • Technology or customer-support providers

  • Government or legal authorities where required by law

Only information reasonably necessary for the relevant service should be shared.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and provide a better browsing experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. Hulm Flower is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

8. Children’s Privacy

Our website is not intentionally designed to collect personal information from children. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

9. Your Information

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

10. Changes to This Privacy Policy

Hulm Flower may update this Privacy Policy from time to time to reflect changes in our services, website or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Hulm Flower
Karachi, Pakistan
Phone: +92 318 2524689
Email: hulmflowers07@gmail.com

0